Privacy Policy

Last Updated: July 15, 2026

1. Introduction

DroneXNet Defense Systems Co., Ltd. ("DroneXNet," "we," "us," or "our") is committed to protecting the privacy of individuals and organizations who visit our website, request product information, or engage with us in a business capacity. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at dronexnet.com (the "Site").

As a supplier of anti-drone physical protection systems to military, government, and critical infrastructure clients worldwide, we take data protection and security with the utmost seriousness. Please read this policy carefully to understand our practices regarding your information.

2. Information We Collect

We may collect the following types of information when you interact with our Site or communicate with us:

2.1 Personal Information You Provide

• Contact Information: Name, email address, phone number, company name, job title, and country of residence when you fill out our contact form, request a quote, or subscribe to our newsletter.
• Business Information: Company details, procurement requirements, project specifications, and technical requirements you share with us during the inquiry or quotation process.
• Communication Data: Records of correspondence when you contact us via email, phone, WhatsApp, or other channels.

2.2 Information Collected Automatically

• Usage Data: Pages visited, time spent on pages, referring URLs, browser type, device type, and IP address.
• Cookies and Tracking Technologies: We use essential cookies for site functionality and analytics cookies to improve our website experience. See Section 8 for details.

3. How We Use Your Information

We use the information we collect for the following legitimate business purposes:

• To respond to your inquiries, provide quotations, and communicate with you about our products and services.
• To process and fulfill orders, contracts, and technical support requests.
• To send relevant product updates, technical documentation, and industry insights that may be of interest to you (with your consent where required by applicable law).
• To improve our website, products, and customer experience.
• To comply with legal obligations, export control regulations, and industry standards applicable to defense and security equipment suppliers.
• To protect our rights, property, and safety, and those of our clients and the public.

4. Legal Basis for Processing (GDPR)

For individuals in the European Economic Area (EEA) or the United Kingdom, we process your personal data based on the following legal grounds:

• Contractual Necessity: To take steps at your request prior to entering into a contract, or to perform a contract to which you are a party.
• Legitimate Interests: To operate our business, communicate with business contacts, and promote our products and services in a B2B context.
• Consent: Where you have given explicit consent for specific processing activities, such as marketing communications.
• Legal Obligation: To comply with applicable laws and regulations, including export control and sanctions compliance.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party vendors who assist us in website hosting, analytics, email delivery, and CRM management — all under strict data processing agreements.
• Legal Compliance: When required by law, regulation, legal process, or governmental request, including compliance with export control and sanctions laws.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, with notice to you.
• Consent: With your explicit consent or at your direction.

6. International Data Transfers

DroneXNet operates globally. Your information may be transferred to and processed in countries other than your country of residence, including China, where our headquarters are located. When we transfer data from the EEA, UK, or Switzerland to countries not deemed adequate by the European Commission, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs).

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmitted through our website.
• Access controls and authentication protocols for internal systems.
• Regular security assessments and vulnerability testing.
• Employee training on data protection and confidentiality.

As a defense industry supplier, we maintain security standards commensurate with the sensitivity of the information we handle.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Generally:

• Inquiry and quotation data: Retained for up to 2 years after the last interaction, unless a business relationship is established.
• Customer account data: Retained for the duration of the business relationship plus 5 years thereafter.
• Contract and transactional records: Retained in accordance with statutory retention periods.

9. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data, subject to legal obligations.
• Restriction: Request restriction of processing in certain circumstances.
• Data Portability: Request transfer of your data to another service provider.
• Objection: Object to processing based on legitimate interests or direct marketing.
• Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at the details below. We will respond to your request within the timeframe required by applicable law.

10. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance functionality and analyze site usage.

10.1 Essential Cookies

Required for the proper functioning of our website. These cannot be disabled.

10.2 Analytics Cookies

We use Google Analytics to understand how visitors interact with our website. These cookies collect anonymized data about pages visited and user behavior. You may opt out via our cookie consent banner or by adjusting your browser settings.

10.3 Managing Cookies

Most web browsers allow you to control cookies through their settings. Please note that disabling certain cookies may affect website functionality.

11. Children's Privacy

Our website and services are directed exclusively to business and professional clients. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that a child has provided us with personal data, we will delete it promptly.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry standards. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date. We encourage you to review this policy periodically.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: